At Jakkus Healthcare, we are committed to delivering medicines, healthcare products, surgical supplies, and medical essentials safely and efficiently. We strive to ensure every order reaches our customers in excellent condition and within the expected timeframe.
1. Order Processing
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All orders are processed within 1–3 business days (excluding weekends and public holidays).
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Once your order is dispatched, you will receive shipment confirmation and tracking details (where applicable).
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Orders placed during promotional periods or high-demand seasons may require additional processing time.
2. Shipping Timeline
Estimated delivery timelines within India:
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Standard Delivery: 3–7 Business Days
Delivery times may vary depending on your location, courier partner operations, and other external factors.
Please note that delivery timelines are estimates and may occasionally be affected by weather conditions, transportation disruptions, or regional restrictions.
3. Shipping Charges
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Shipping charges, if applicable, will be displayed during checkout.
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Free shipping may be offered on selected orders, products, or promotional campaigns.
4. Order Tracking
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Tracking details will be shared once your order is dispatched.
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Customers can use the provided tracking information to monitor shipment status.
5. Delivery Address Accuracy
Customers are responsible for providing accurate shipping information.
Jakkus Healthcare is not responsible for:
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Delays caused by incorrect address details
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Failed deliveries due to incomplete contact information
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Delivery issues resulting from customer-provided errors
If you notice any mistake in your delivery details, please contact us immediately before your order is dispatched.
6. Delayed or Lost Shipments
While we work with reliable logistics partners, unexpected delays may occasionally occur.
If your order has not arrived within the estimated delivery period:
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Contact us within 7 days of the expected delivery date.
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Our team will coordinate with the courier partner to investigate and resolve the issue.
7. Damaged Packages
If you receive a damaged package:
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Record an unboxing video before opening the package.
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Take clear photos of the package and affected products.
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Contact us within 48 hours of delivery.
We will review the issue and provide assistance in accordance with our Return & Refund Policy.
8. Contact Us
For any shipping-related questions or assistance, please contact:
Jakkus Healthcare
J. V. Rao: 9951313713
J. Ramadevi: 8367406293